How can we help?
Search our help center for answers to all your questions about G2.
Reviews
- How do I write (or update) a review?
- Where are my reviews?
- Why was my review rejected?
- How do I upload a screenshot (and what should it include)?
- Can I post my review anonymously?
- How do I remove one of my reviews?
Gift Cards
- Where is my gift card?
- I received the wrong gift card
- How do I claim my virtual Visa card?
- My Amazon gift card is not redeemable
- Does my gift card expire?
- I got an email asking to review a product. Will I receive a gift card?
Accounts
- Why do I need a LinkedIn profile or a business email to leave a review?
- I forgot my password
- How do I manage my email preferences?
- What can I do in my G2 profile?
- Do you comply with the GDPR?
- How do I add or change my profile image?
Trust
- What is the Market Presence Score?
- Can G2 employees' opinions influence G2 ratings and reviews?
- How does G2 avoid conflicts of interest when it attends or sponsors industry events?
- I want my product to look better on the Grid®?
- How does G2 ensure authenticity in published reviews?
Other
- I can't find the product I'm looking for
- How do I add a product on the G2 site?
- How do I decide which software to buy/consider?
- I am a software/services vendor on G2. Where can I find support?
- How do I use G2 for research?
- How do I update the software I use?