I see an “Access Denied” notice when I try to claim my card March 06, 2021 10:15 Updated You may have accidentally created a second account when you logged in to claim the card. Check out our tips on getting to your original profile here. Have more questions? Get in touch. Return to top Related articles My review isn’t in my profile Can I get more gift cards? I have another issue with the Visa card process How do you decide which reviews receive gift cards? I got an email saying only the first X # of people would receive a gift card. Am I one of them?