I see an “Access Denied” notice when I try to claim my card October 19, 2021 18:14 Updated You may have accidentally created a second account when you logged in to claim the gift card. Check out our tips on getting to your original profile here. Have more questions? Get in touch. Return to top Related articles My review isn’t in my profile My gift card is not working. My gift card keeps loading Where is my gift card? How many gift cards can I receive?